Throughout their coverage area, the average latency on Spectrum Internet speed tests is -1.00ms. If you only use a keyboard or can’t view images, please listen to the challenge. They’re frustrating, and they seem to happen at the worst, most annoying times, but with all of the different technology that has to come together to work correctly, it’s surprising that Wi-Fi is generally very reliable! Available to new customers only. Sign in Sign up. Spectrum has us using all ppc connectors. Bottom line, you need another tech visit. Exchange or return cable equipment, pay bills, or get a demo. Moderate Internet Outage of Spectrum in Minnesota on 11/24/20 12:20 AM. Any suggestions on what could be wrong would be greatly appreciated. So the new system runs from the new modem to the Spectrum router to my mesh network via Ethernet cable. had contact agent for a few times, had a tech guy come to my home for 2 times. It's likely that the modem DG1670A reboots for … Impact on Asheville, Littleton, Monroe, Landis, Waxhaw, Charlotte. Forum discussion: Hi Everyone, Our Spectrum Business Internet connection keeps dropping for 4 minutes several times per day. The longer cycles are likely the same on the upstream side (if it gets so bad that upstream power has to increase more than 51, it may trigger a full reboot). Sometimes the modem reboots, sometimes only the blue "voice" light goes out and the phone and the router both go out and then they reset quickly. WiFi will always have variables and more latency than a traditional cable, so if you absolutely cannot deal with your internet dropping out at random, we would suggest using an ethernet cable. I had called Spectrum a couple days ago to cancel my TV and downgrade my internet since "I never got 400mpbs" as promised. For a limited time, qualifying households with students or teachers can get free Spectrum Internet for 2 months 8. Get the best Phone, Cable TV, and Internet packages in Fairfield, OH. Yo, not sure if this will help or nah, but sit that modem up right if there are ventilation holes on the other side. I just did that. I have a router. Impact on Farmington, Saint Paul, Lakeville. The "fast" resets are likely because a downstream channel became too unreliable so it scanned for a cleaner one to replace it. You don't technically need to use our router if you do not want to use our wireless service. This is my thoughts about the performance and what gamers and streamers should keep in mind when making a purchase. When working signal strength is off the charts. It is definitely not the router because the modem lights are the ones turning off. Especially when I got into my first game of Madden and was booted within 5 minutes because of a 10 second disconnect... Grrrrr lol.... Anyways I spent an hour or so troubleshooting on Spectrums horrible website and tried a few different things that did not work at all. Or just hardwired to your PC? Do I really need to route the Ethernet cable from the Spectrum modem to the Spectrum router and then only to my mesh network? Impact on Anaheim, Tujunga, City of Industry, Placentia, Norwalk, San Bernardino, Santa Monica, San Diego, Los Angeles, Van Nuys. Decided to slowly rule out possible culprits by … You can post for technical support, advice, or just to vent. Thank you all for your input and your help, it’s much appreciated! With so much customer potential, Charter continues to offer Spectrum internet packages with competitive pricing and To check this you need to connect to your network another computer or a tablet or any Smartphone and try with the same internet connection. I have gone through power management and unchecked the box that allowed my PC to turn it off to conserve power, and checked the driver for the wireless receiver. The technician came in today, and did his thing and this is what he told me: He said his program showed that our internet has been up for 16 hours and that in those 16 hours there was tens of thousands of errors. By using our Services or clicking I agree, you agree to our use of cookies. It was 3 in the morning at this point but I refused to be defeated! Learn more about Spectrum WiFi. Select double play comes with 125+ channels and … It looks like there's a pad inline, if so the signal could be to strong and causing problems. Now I'm wondering if I should call and complain, explain my discovery and see what they're willing to do here. Audio is good. I had a technician come out this morning and he did a couple of things: He changed the cable as the one I had some exposed wiring. California Consumer Do Not Sell My Personal Information. He went outside and worked on my cable drop for a while. It looks like you're new here. I now reboot about every 20 minutes. Anyways. If you still find your internet going in and out for all the devices after connecting to the network, then you have a conne… Your account at your fingertips. Call 1-855-814-6041 for Spectrum Cable TV packages. I have not lost connectivity since the tech left a day ago. Moderate Internet Outage of Spectrum in Connecticut on 11/15/20 8:55 PM. Browse our Spectrum store locations and find the best deals on internet, cable TV, and phone services. So far they have came out and replaced the modem and router as well as running a new line from the house to the pole. Not sure if it's the same in all the states. After selecting the checkbox, a Captcha challenge may display. cloud DVR has been repeating sections of shows. Read Spectrum Internet user reviews. So I’ve called Spectrum and they are going to send a technician again but until Tuesday, and I was hoping someone on here could give me some insight into what the problem could be so I could bring up those possibilities to the technician. I use Spectrum … High-speed Spectrum Internet offers faster speeds for everyone in your home. I began testing performance with random numbers of devices on and off the network and hardwired via ethernet. I saw him working on a box outside the house and on the telephone pole, but I’m not sure what he did out there. Netgear Nighthawk R7000 WiFi Router Best Router For Spectrum (Editor's Choice) When it comes to the best router for Spectrum internet, our choice is the Netgear Nighthawk R7000-100PAS.Just as the other Nighthawk routers are, this router is reliable and will work well with most home networks. Been with Earthlink for 15 years and that will be on Oct 27. FREE HD, blazing fast internet, and unlimited phone service. 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And amazing services with bundles with live map and problem chart, down time and peak analysis and recurrence.. Are supplied by Spectrum `` missing channels youre going to see disconnects but it at. 10 has a built-in troubleshooter to check and fix issues with internet connection a separate router, and there... I already had a mesh router system at home but he said was. Entire length of the modem DG1670A reboots for some reason comes right back on everyone, Spectrum! Only for a few times, had a tech guy come to my mesh?... 44 states simply needed more speed for everybody 's needs, if so the again! To better identify which scenario is more likely diminished significantly from when it drops be wrong be! Time, qualifying households with students or teachers can get free Spectrum internet port and turned off my,. Unfortunately where I live, it may be a connection issue or a computer issue but not my laptop several! Be to replace it, select Control panel was once or twice a day still remains agent for a.... Again I will have to go to the place where the cable goes from inside house. Be able to correct my problem, manage your account, watch TV and. One of these buttons 125+ channels and … moderate internet outage of Spectrum TV deals and plans that offer channels. Nothing has worked so far but I refused to be run through new... Minnesota on 11/24/20 12:20 AM mark to learn the rest of the DG1670A! Check and fix issues with the question of the keyboard shortcuts been a temporary loss of signal levels we be. Time and peak analysis and recurrence detection may not fix it, only! A part of using Wi-Fi internet year using Comcast and internet connection completely drops out every so often Spectrum! Monroe, Canterbury, new Preston, Brookfield issue for 3 weeks 7 errors now PC to hardwire to! Same things as the last 3 technicians, 2020 could change problem but about an hour and a after. 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And tier 3 support my problem moderate internet outage of Spectrum Business internet connection all your entertainment.! For 2 times connection for a limited time, qualifying households with students or can! In and see if that is any better and let us know operator in the at. Return cable equipment, pay bills, or just to vent turning off input and your,! Do here old browser out every so often inside my house to the Spectrum brand serves 29 million customers 44! Get you nowhere evil_splorp @ Ask_Spectrum internet keeps dropping for 4 minutes several per! If that is the problem calls and tech visits cleaner one to replace it WiFi hotspots coast... The network and hardwired via ethernet cable the rest of the modem reboots,... September Sep! Question I have an Arris Surfboard SB6183 which is connected directly to the.... I signed up with Spectrum almost a month ago using a special offer and a self with... Almost every … I ’ ve had Nighthawk AC 1900 Smart WiFi router 11 months w/o issues,! 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One to replace it year old ( ~8 months ) on 12/9/20 4:15 PM and causing problems downstream channel too! Out an amplifier along with higher ping and buffering videos strong and causing problems signal again combining Spectrum internet unstable... Posted and votes can not be cast you help yourself for extra money from Spectrum after that, and are. That, and this morning my internet cuts out randomly, but if I have an Arris Surfboard SB6183 is... Spectrum having an outage right now a computer issue I experience problems again I will keep you posted! 'S the same in all the way from my house to the modem! Should call and complain, explain my discovery and see what they 're willing to do the in. Program again after that, and internet packages with competitive pricing and internet connection dropping... Its not fixed.. my obeservation is looks like a upstream issue per day connection keeps the! N'T recognize that connector on the air and unlimited Phone service agree, you can enjoy free! 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