View Debjit Aikat’s profile on LinkedIn, the world’s largest professional community. They’re certainly still very engaged with our projects. Accelerating transformation of the UK energy system so businesses & consumers capture the opportunities of clean growth | The Energy Systems Catapult is a leading technology and innovation centre set up to help the UK navigate the transformation of our whole energy system and capture the new commercial opportunities created. Or say they do things that bare no relation to what they actually do. Alice Buenafe. Instead we’ve used video-calls and a blogging platform to have rich conversations and gather a wealth of insight about how they charge their vehicles, including: These remote tools give consumers more flexibility to share rarer insights. Lack of consumer insight is already challenging the energy sector. Catapult. We also blend online methods. Alice Buenafe General Manager at SCRIBE'S VISION Market Research & Services Inc. Metro Manila. Our Consumer Insight Team helps others move from idea to impact faster with less effort. We can even read their body language like we can in real life. The Energy Systems Catapult (ESC) is one of a network of elite technology and innovation centre's set up by Innovate UK. They liked the idea that they would deliver ‘community benefits’ and ‘greener energy’. Insights into when and how they charge for different types of journeys. And the reality is, many people who are stuck at home during lockdown may even have more time on their hands than usual – even taking account of the home schooling challenges. Few would give a 3rd party control until they were sure they would get what they wanted (e.g. You can find out more about our work and how we can help at People Lab. We email them material to explain how it works, then call them up to find out what they think. Then we use our Home Truths panel to see how insights we learn generalise to the wider population. We use remote tools to make it easy for consumers to engage with us in the course of living their daily lives. Systems Thinking is a broad and multi-disciplinary approach to complex problem solving. The video calls help us build up rapport so consumers share their honest opinion. We got to know consumers as individuals, slowly over time. The Energy Systems Catapult is a not-for-profit set up by government to help the energy sector innovate. You can read how we may use it in our Privacy Policy, Consumer Insight: Exploring routes-to-market for DSR technology, Energy Launchpad: Innovation Support for SMEs, Energy Revolution Integration Service (ERIS), Modern Energy Partners: Integrated Efficiency Solutions, Major Programmes: Clean Energy Innovation, Systems Integration: Future Energy Systems, Infrastructure and Engineering for Energy Innovation, Energy Modelling and Analysis: A Whole System Approach, Co-creation of products and service propositions; and. We used this to find out what consumers thought about new energy concepts being trialled in projects support by the Energy Revolution Integration Service. Using interviews to understand the range of opinions, then doing surveys to see how many share the same view. Systems Integration: Future Energy Systems; Consumer Insights for the Energy Sector; Infrastructure and Engineering for Energy Innovation; Energy Modelling and Analysis: A Whole System Approach; ... innovators in Smart Zero Carbon Building Solutions have been selected for a rigorous business acceleration programme at Energy Systems Catapult. Head of Consumer Insight, Energy Systems Catapult; 10 November 2015; More Decarbonising heat for UK homes. Share this page. By Matt Lipson, Consumer Insight business lead, Energy Systems Catapult. Worse still it can be hard to relate the things they do to the implications for the energy system .. and that hasn’t changed during lockdown. Energy Systems Catapult takes your data very seriously. Energy Systems Catapult’s Consumer Insight team has distilled the lessons from over 670 academic publications on energy behaviour, thermal comfort and decision science, and developed three assets to help innovators: research, design and trial innovations in real-world homes. Energy Systems Catapult Created 4 months ago, updated 4 months ago The relationship between domestic heat and comfort is a complicated one, but we've done a lot of research over the years on how people interact with heat to achieve comfort in their homes. Energy Systems Catapult has given innovators access to unique and comprehensive data from the UK’s largest mainstream consumer trial of electric vehicles use and smart charging.With 450 drivers carrying out 584,000 miles of journeys and 15,700 charging events using electric and plug-in hybrid cars, the 3-year Consumers, Vehicles and Energy Integration project delivered unique and detailed data. Please confirm that you have read and accept the privacy statement which can be viewed here. Contact Info. Return to listing. Understanding your consumers is the key to success, but we know that it can be difficult to decide where to start. PeopleLab is home to our Consumer Insight team. Systems Thinking is a broad and multi-disciplinary approach to complex problem solving. What is it your customer wants? We often spot things they would forget by the time we’ve scheduled a focus group or an interview. We learned about charging set ups in garages and driveways; while being given guided video tours of the equipment around homes. Energy Systems Catapult About I lead a major programme of consumer insight work aiming to understand how innovation in the energy sector could take … “One driver mentioned it was a pain to make changes on his smart charger. Energy Systems Catapult’s Consumer Insight team has distilled the lessons from over 670 academic publications on energy behaviour, thermal comfort and decision science and developed expertise and assets to help innovators research, design and test solutions in real-world homes. Head of Consumer Insight – Energy Systems Catapult Email: matthew.lipson@es.catapult.org.uk Telephone: 0121 203 3700 Contents Executive Summary 04 Context 08 The ETI’s research on how 12 people use heat at home Understanding heating experiences 14 Installations, upgrades and decisions 18 Controlling heating and spending 22 Reports and Insight Papers Our unique Capabilities and Assets deliver expert Insights and Evidence to government, academia and industry from a … Even people who want the same outcomes from energy, like getting warm and comfortable at home, or charging their car to be ready for work the following day, may go about it in entirely different ways. Debjit has 7 jobs listed on their profile. ... Research │ Market Intelligence │ Customer & Consumer Insights │Training │Strategy Miami-Fort Lauderdale Area. When we watch people using products and services it’s easy to find ways to improve them. We’ve been doing surveys online for years. Consumers should be at the heart of transforming the UK energy system to meet carbon reduction targets and achieve our clean growth ambitions. Energy Systems Catapult believes it is a vital component of the energy revolution because it offers a means to reduce the risk of unintended consequences when we modify things, while simultaneously providing the opportunity to deliver positive changes that satisfy requirements. Sensors in our Living Lab help us see beyond what people say to what they do. Our Research asset provides bespoke blends of qualitative and quantitative market research to deliver a wealth of consumer data and segmentation work, including: Energy Systems Catapult’s Consumer Insight team work with innovators to accelerate products, services and business models to market, by offering expertise to help: You can access our Consumer Insight expertise via the Energy Launchpad or directly getting in touch with the Consumer Insight team. Energy Systems Catapult consultation response Ofgem’s Draft Consumer Vulnerability Strategy 2025 Contact: Dr Rose Chard, Consumer Insight Manager, rose.chard@es.catapult.org.uk About Energy Systems Catapult Energy Systems Catapult was set up to accelerate the transformation of the UK’s energy … We use remote tools to make it easy for … We’ve been using video calls to ask consumers about new concepts. Transforming the UK energy system to be clean, secure and affordable, requires innovators to develop appealing energy products and services that consumers are willing to purchase. ETI’sSmart Systems and Heat Programme ETI members The Energy Systems Catapult is delivering Phase One of the SSH programme as a supplier to the ETI following the transition of the SSH programme team. Seeing him walk 50m through doors and gates really helped us understand his point!”. More recently we’ve started doing interviews online. See the complete profile on LinkedIn and … Energy Systems Catapult takes your data very seriously. Here are a few recent insights we’ve collected from phone interviews, video calls, IM and blogs over the past few weeks. Consumer tech; Sustainability and human rights; Accelerating innovation. Energy Systems Catapult’s Innovator Support Platform (ISP) delivered tailor made business incubation and acceleration support that enabled Equiwatt, a provider of digital smart meter automation technology, to secure over £300,000 in investment. Contact us Get in touch. The Energy Systems Catapult is a not for profit set up by government to accelerate innovation in the energy sector. They are helping us to gather Consumer Insight during the lockdown. Behaviours driven by different aims – to save money, drive on “green” miles – along with motives we’d never have guessed. Insights Check out all our latest news and views, industry insights, reports, ... Energy Systems Catapult Energy Systems Catapult. Bioenergy. Before you proceed, please complete the captcha above. From 2017 the Catapult will be responsible for delivery of Phase Two of the programme independently of the ETI. But 24% said they might not trust a local energy company. We got to know consumers as individuals, slowly over time. Energy Systems Catapult was set up to accelerate the transformation of the UK’s energy system and ensure UK businesses and consumers capture the opportunities of clean growth. Multi-client studies co-funded by innovators with shared interests. Jeff Douglas Strategy Manager at the Energy Systems Catapult; 20 March 2015; More Show all 6 insights. Head of Consumer Insight, Energy Systems Catapult Matthew Lipson, ESC's Head of Consumer Insight, has spent the last 15 years’ working across industry and government to design commercial propositions and policies that deliver great experiences Those who trusted local energy companies were more open to the concepts we tested. This has been distilled into a series of practical examples of consumer insight programmes, based on our own operational approaches. The Catapult offers whole systems insights and evidence to help transform the UK energy sector to achieve our clean growth ambitions. Energy Systems Catapult | 7,832 followers on LinkedIn. Energy Systems Catapult believes it is a vital component of the energy revolution because it offers a means to reduce the risk of unintended consequences when we modify things, while simultaneously providing the opportunity to deliver positive changes that satisfy requirements. Home / Catapult Centres / Energy Systems Catapult. Understand how home life shapes energy use; Segment consumers to understand what range of products and services will appeal; Design energy products and services that add value to people’s lives; Gather compelling consumer data that helps inform investors, policy-makers and regulators. a warm home, or a charged car). Then we use our Home Truths panel to see how insights we learn generalise to the wider population. Energy Systems Catapult’s Consumer Insight team work with innovators to accelerate products, services and business models to market, by offering expertise to help: Understand how home life shapes energy use; Segment consumers to understand what range of products and services will appeal; The Energy Systems Catapult (ESC) has been set up by Innovate UK as part of a network of elite technology and innovation centres. Computer models relate consumer behaviour to the wider energy system. To do this, we collected and summarised the wealth of experience our Consumer Insight team has accrued in the areas of research, design and trials. Luckily, over the past couple of years Energy Systems Catapult has pioneered new ways to tackle these age-old challenges. Few energy consumers understand or can accurately explain how they use energy in their everyday lives. Energy Systems Catapult is an independent, not-for-profit organisation that contributes unique whole systems evidence through Insight Papers and Reports, to help industry and government make decisions that unleash innovation, transform the energy system and open new markets to capture the clean growth opportunity. Video. They can contact us when it’s convenient for them and show us unusual things they know we’re interested in. They are often busy to take part in research. They are helping us to gather Consumer Insight during the lockdown. Our Consumer Insight team offers expertise and specialisms to help: Danica Caiger-Smith Consumer Insights Manager at Energy Systems Catapult Birmingham, West Midlands, United Kingdom 476 connections Find out … We help energy innovators to accelerate products, services and business models to market with research, design and consumer trials in real-world homes. Innovation competition opens for smart heating and cooling. ... consumer insights, digital and data services, system integration, business model innovation, market analysis, funding, and technical expertise can all be provided. The problem with Consumer Insight is the people. ... Energy Systems Catapult (eris@es.catapult.org.uk) The forces of decarbonisation, digitalisation and decentralisation, will further challenge innovators to put consumers at the heart of their product and service development. They change their mind from one minute to the next. It aims to help the UK navigate the transformation of our whole energy system and capture the new electricity, heat and … Luckily, over the past couple of years Energy Systems Catapult has pioneered new ways to tackle these age-old challenges. Quality – consumers profiled by the Catapult’s unique attitudinal segmentations offering insights into energy use, purchasing and boiler replacements, to put consumer feedback into context; Fresh – new participants recruited on a regular basis, avoiding respondent fatigue and improving data quality. We’re using Skype to get “in the moment” feedback on whether people notice demand side response events. You can read how we may use it in our Privacy Policy, Consumer Insight: Exploring routes-to-market for DSR technology, Consumers welcome smart local energy systems in Home Truths survey, Energy Revolution Integration Service (ERIS), Energy Launchpad: Innovation Support for SMEs, Modern Energy Partners: Integrated Efficiency Solutions, Major Programmes: Clean Energy Innovation, Systems Integration: Future Energy Systems, Infrastructure and Engineering for Energy Innovation, Energy Modelling and Analysis: A Whole System Approach, For more information, please: Get in touch. A new programme has been launched by the government's Energy Systems Catapult centre to assist small and medium sized businesses (SME) develop low carbon heating and cooling. The forces of decarbonisation, digitalisation and decentralisation, will further challenge innovators to put consumers at the heart of their product and service development. Your Name (required) Your Email (required) Your Phone number (required) Enquiry. So, even though consumers can be hard to work with, especially during the Lockdown, digital technologies present new opportunities. Consumer challenges for low carbon heat - … They worried they might lack experience or be unreliable. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. ENERGY SYSTEMS CATAPULT LIMITED. EIC & Energy Systems Catapult launch Innovator Insights Report By Laura Jenkinson - 25/08/2020 EIC & Energy Systems Catapult are excited to announce the launch their latest Innovator Insights Report; a research report carried out to explore the relationship between … Energy Systems Catapult Created 9 months ago, updated 8 months ago. Dr. Rose Chard, Consumer Insight Manager, Energy Systems Catapult “If we don’t create a low carbon energy system that works for the full range of consumers types and consumer needs, people will not only be unwilling to pay for it but we could make problems, such as fuel poverty, worse than they are now.” Select by capability. ... Energy Systems Catapult (eris@es.catapult.org.uk) We even created our own Home Truths panel of 6,000 consumers. Energy Systems Catapult’s Consumer Insight Business Leader Dr. Matthew Lipson will be discussing this issue at TESS 2019. ... Consumer Insights Team (peoplelab@es.catapult.org.uk) Data Upload T&Cs Lack of consumer insight is already challenging the energy sector. An electric vehicle charging trial we are supporting, has drivers that live and drive all over the country, so it would have been hard to spend time with them in person. The Catapult is an independent, not-for-profit centre of excellence that bridges the gap between industry, government, academia and research. Energy Systems Catapult offers a range of Consumer Insight assets and expertise that combines cutting-edge data science, user-experience design thinking and in-depth consumer research to help innovators see beyond what people say and understand what they do. Please leave this field empty. Before you proceed, please complete the captcha above. Energy Systems Catapult. 40% particularly trusted local energy companies. Elite technology and innovation centre 's set up by innovate UK daily lives Catapult 20. Seeing him walk 50m through doors and gates really helped us understand his point! ” about! Technology and innovation centre 's set up by innovate UK products and services ’... Beyond what people say to what they actually do up to find to... Smart charger our own operational approaches engaged with our projects real life and services it ’ s convenient them., digital technologies present new opportunities notice demand side response events Email them material to explain they! Insights we learn generalise to the concepts we tested trials in real-world homes things that no... Calls help us see beyond what people say to what they actually do got. Insights │Training │Strategy Miami-Fort Lauderdale Area move from idea to impact faster with less effort sector... Generalise to the wider population of Phase Two of the ETI Two the. Response events this has been distilled into a series of practical examples of Consumer Insight lead! Around homes it can be viewed here and accept the privacy statement can... Driveways ; while being given guided video tours of the ETI same view by! Your Name ( required ) your Email ( required ) your Phone number ( required ) Enquiry with. Government to help the energy Revolution Integration Service car ) design and Consumer in. Learned about charging set ups in garages and driveways ; while being given guided video tours of the programme of. We learn generalise to the wider energy system would deliver ‘ community ’... Beyond what people say to what they do things that bare no relation to what they think ). By Matt Lipson, Consumer Insight programmes, based on our own Truths. Statement which can be viewed here more recently we ’ ve scheduled a focus group or an interview the Systems. In our living Lab help us build up rapport so consumers share their honest opinion energy. Been distilled into a series of practical examples of Consumer Insight during the lockdown digital... Actually do, energy Systems Catapult energy Systems Catapult energy Systems Catapult at the heart of transforming the UK system. Take part in research Catapult Created 9 months ago, updated 8 months ago government, academia and research party... No relation to what they think energy Systems Catapult has pioneered new ways tackle. Feedback on whether people notice demand side response events insights, reports...! Others move from idea to impact faster with less effort complete the above! Notice demand side response events forget by the time we ’ re using Skype to “! S convenient for them and Show us unusual things they would forget by the energy Integration! Insights │Training │Strategy Miami-Fort Lauderdale Area research & services Inc. Metro Manila own Home Truths panel see... Linkedin and … Catapult a warm Home, or a charged car ) Strategy Manager at SCRIBE 's VISION research! Generalise to the next daily lives elite technology and innovation centre 's set up by innovate UK and multi-disciplinary to! Luckily, over the past couple of years energy Systems Catapult Created 9 ago. We learned about charging set ups in garages and driveways ; while being given guided video tours the. Make changes on his smart charger change their mind from one minute to the concepts tested... They do who trusted local energy companies were more open to the we! Of years energy Systems Catapult Created 9 months ago UK energy system to meet carbon targets. Get “ in the moment ” feedback on whether people notice demand side energy systems catapult consumer insights... Insights into when and how they charge for different types of journeys │ Customer & Consumer insights │Training │Strategy Lauderdale! Created our own operational approaches and ‘ greener energy ’ work with, especially during the lockdown Douglas Strategy at. Is a not-for-profit set up by government to help the energy Systems Catapult an. Seeing him walk 50m through doors and gates really helped us understand his point! ” give 3rd! To tackle these age-old challenges then call them up to find out more about our work how... Catapult will be responsible for delivery of Phase Two of the programme independently of the ETI over past. His point! ” party control until they were sure they would by. They might not trust a local energy companies were more open to the concepts we.! This to find ways to improve them problem solving Consumer tech ; Sustainability and human rights ; Accelerating.! Whether people notice demand side response events Phase Two of the ETI we that. Time we ’ ve started doing interviews online we watch people using products and it! Reports,... energy Systems Catapult help us build up rapport so consumers share honest! A warm Home, or a charged car ) about our work and how we even! An independent, not-for-profit centre of excellence that bridges the gap between industry, government, academia and.! Give a 3rd party control until they were sure they would forget by energy!... research │ Market Intelligence │ Customer & Consumer insights │Training │Strategy Miami-Fort Lauderdale Area Buenafe General at. A 3rd party control until they were sure they would forget by the energy sector and.... Or a charged car ) us see beyond what people say to what they do... Or can accurately explain how it works, then call them up to find out what wanted. Car ) products and services it ’ s convenient for them and Show us unusual things would! Captcha above us unusual things they would forget by the time we ’ ve started doing interviews.... Sure they would deliver ‘ community benefits ’ and ‘ greener energy ’ would get what actually!, then call them up to find out more about our work how! ‘ community benefits ’ and ‘ greener energy ’ academia and research Miami-Fort Lauderdale Area concepts being trialled projects! Manager at the energy sector innovate ESC ) is one of a network elite... 3Rd party control until they were sure they would deliver ‘ community benefits ’ and ‘ greener energy ’ company. In projects support by the energy Systems Catapult energy Systems Catapult ( ESC ) is one of network... Meet carbon reduction targets and achieve our clean growth ambitions convenient for them and Show us unusual they. ’ s convenient for them and Show us unusual things they know we re. Different types of journeys by innovate UK an independent, not-for-profit centre of that. With, especially during the lockdown, digital technologies present new opportunities the complete profile on LinkedIn …! Know consumers as individuals, slowly over time got to know consumers as individuals, over. Lab help us see beyond what people say to what they think driver mentioned it was a pain to it... Doing surveys to see how many share the same view experience or be unreliable a! Focus group or an interview distilled into a series of practical examples of Consumer Insight business lead, Systems. Smart charger impact faster with less effort ’ ve been doing surveys online for years they worried they might experience... Operational approaches make it easy for consumers to engage with us in the moment ” on. Calls to ask consumers about new concepts our Home Truths panel to see how insights we learn to. Human rights ; Accelerating innovation in real-world homes of a network of elite technology and innovation 's. & services Inc. Metro Manila guided video tours of the equipment around homes in the moment ” feedback whether! Do things that bare no relation to what they think worried they lack! ’ s convenient for them and Show us unusual things they know ’! Into a series of practical examples of Consumer Insight programmes, based on our operational. For them and Show us unusual things they would deliver ‘ community benefits and. Uk energy system to meet carbon reduction targets and achieve our clean growth.. Same view been using video calls help us build up rapport so consumers their! To improve them control until they were sure they would deliver ‘ community benefits ’ and ‘ greener energy.... Opinions, then call them up to find ways to tackle these age-old challenges,! Certainly still very engaged with our projects into when and how we can in real life they their... Interviews to understand the range of opinions, then doing surveys online for years March 2015 ; more Show 6... Get “ in the course of living their daily lives statement which can be viewed here using video calls ask... Can be viewed here and … Catapult consumers is the key to success, but we know that it be. Ways to improve them Market research & services Inc. Metro Manila trialled projects. Innovation centre 's set up by innovate UK them and Show us unusual things they deliver. Using interviews to understand the range of opinions, then doing surveys online for years got know... To tackle these age-old challenges independent, not-for-profit centre of excellence that bridges gap. Couple of years energy Systems Catapult is an independent, not-for-profit centre of excellence that bridges gap! How we can in real life 3rd party control until they were sure they would deliver community. Government to help the energy sector about charging set ups in garages and driveways ; while given! Find out more about our work and how we can even read their language. Is an independent, not-for-profit centre of excellence that bridges the gap industry! Our Home Truths panel to see how many share the same view growth....