Kinsta® and WordPress® are registered trademarks. This is required for our payments to work. Is there a way to use HEREDOC for Bash and Zsh, and be able to use arguments? Click “scrape again.” If you can see the image on the debugger page, it’s fixed! First, fix them and then publish them on Facebook. After that, you need to reset the cache in Facebook using their debug tool. By using our site, you acknowledge that you have read and understand our Cookie Policy, Privacy Policy, and our Terms of Service. Update the title or description immediately Facebook. To ensure shares of new URLs include an image, specify the dimensions using ‘og:image:width’ and ‘og:image:height’ tags. Source: Facebook image size best practices. Struggling with WordPress Facebook share image not showing? Since I have found how to do it, here are the top ways to solve no thumbnail image when you share a link WordPress or using the Facebook debugger tool to run through it. I'm using the debugger and scraping and scraping and scraping but the image won't update. Basically, these are tags (code) that tells Facebook info about what you are sharing. Proceed by pasting it in the Facebook share debugger and click Debug: Hi, I've posted a new YT video to facebook 2 days ago and everything was fine, the thumbnail appeared everywhere. Everything I've read just tells me to go to the debugger and rescrape it and it should just be voila! An increasingly frustrating problem among webmasters is when they realise that their featured image does not display correctly when posted to Facebook. So they update the post with a new image, click Post to Facebook but the old featured image gets loaded instead. WordPress sets a couple of cookies that track logged in users and store user preferences set in their WordPress user profile. By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy. Doing this also clears Facebook’s cache of your page instantly. Stack Overflow for Teams is a private, secure spot for you and The same goes for information about your link and content itself. Therefore they are always on but they do not contain personally identifiable information (PII). How to answer to someone saying D&D is stupid? Have you ever gone to post an update on Facebook and linked to a page on your site, only to find that Facebook wasn’t pulling in the latest version of that URL? Join us for Winter Bash 2020. Using the Debugger, you can quickly zero in on the source of errors within your social media rich snippets. 2. Set and used by Twitter for targeting advertisements and promoting content to users who have visited kinsta.com. English word for someone who often and unwarrantedly imposes on others, JJC JF-U wireless trigger does not trigger flash at the right moment, Analytic continuation of convergent integral. Log into Facebook to use this tool. The cookie contains no information about the visitor whatsoever. Other people can share your video on Facebook and you may notice the video has the incorrect title or description. You might encounter a warning. You can accept all cookies at once or fine-tune your preferences in the cookie settings. You can do that in different ways. See screenshot of debugger showing the preview fine, but facebook … There we go. Social media can be a powerful medium to increase the traffic and engagement on your site. It allows us to A/B test our content to make sure we're providing visitors with what they need most. Set and used by Google. Making statements based on opinion; back them up with references or personal experience. Hit ‘scrape again’ Make sure to clear your site’s cache before re-testing in the Facebook Debugger tool. Ideas? Do methamphetamines give more pleasure than other human experiences? For example, we see a warning that says our image exceeded the maximum size of 8 MB or the server was too slow to respond. If we look at the source code of that post, we can see the following data regarding Open Graph. Whenever you share things to WordPress, Facebook caches your images on their servers and CDN (read more here on what is a CDN and how it works). This didn’t work for me. rev 2020.12.16.38204, Sorry, we no longer support Internet Explorer, Stack Overflow works best with JavaScript enabled, Where developers & technologists share private knowledge with coworkers, Programming & related technical career opportunities, Recruit tech talent & build your employer brand, Reach developers & technologists worldwide. The provided ‘og:image’ properties are not yet available When we enter it into the Facebook Debugger it will first pull the cached information that they have on their end (as seen below). So you just may need to force Facebook to clear the cache. The minimum image size Facebook requires is 200 x 200 pixels. Just remember that Facebook will crop anything bigger, and so maintaining that aspect ratio is one of the most important parts. Viewed 472 times 0. This is something I struggled for more than 24 hours — giving all the time to it. Do this for every URL that you entered in the debugger; Facebook Debugger / Twitter Cards not working? Facebook understands that this is a major pain to publishers — media companies in particular. So we enter the URL and click the “Scrape Again” button. In our experience, these are not always the most accurate. Do this for every URL that you entered in the debugger; Facebook Debugger / Twitter Cards not working? A debugger tool allows you to take a peek at the information Facebook pulls from a specific URL. Solution #2. If you are using popular plugins like Yoast SEO or Social Warfare, these in fact automatically add these tags for you behind the scenes. Apr 11, 2012 in category Facebook marketing. Check out these great WordPress social media plugins. These cookies are needed for our website to function providing payment gateway security and other essentials. You can also manually set the title and description if needed. Click the “Scrape Again” button. You do this with Facebook’s Sharing Debugger. Use the Facebook Debugger to clear Facebook's cache. Is your WordPress site slow? Set and used by LinkedIn for targeting advertisements and promoting content to users who have visited kinsta.com. You might not be seeing the Facebook link preview you want because the info has been cached by Facebook. Suggested reading: How to Fix the Facebook oEmbed Issue in WordPress, If you enjoyed this tutorial, then you’ll love our support. To take care of this pesky problem try changing the filename of the image(s) you are trying to update. To resolve this you will need to debug your track link by copying and pasting it here. 2. But a lot of times you might need to scrape twice. Set and used by Google Ads for remarketing, personalization, and targeting advertisements to users who have visited kinsta.com. Facebook. Read each step of this guide carefully, publish high-quality images, and used proper OG tags hope your cover will look outstanding on Facebook. This cookie contains information about the affiliate who refered a visitor. You can think of this the same way caching works on your site, sometimes you have to clear the cache to get things working again. When you call the debugger to scrap changes on your og:tags of your page, all previous Facebook shares of that URL will still show the old image/video. The title and description both are Open Graph Meta Tags. Sometimes Facebook might pull an old image or even worse, no image at all! Could the SR-71 Blackbird be used for nearspace tourism? An image is added to a story after it is published; If you don’t clear the cache, the headline / photo / lack of image at the time of publish will continue to travel on social. AFTER everything is live on youtube and facebook, if I do the debugger, it still doesn't update the post. Assuming your YouTube video link is correct, simply add the following code “&feature=related” to the end of the link then paste it back on your Facebook timeline and see if it does the trick. Thumbnail not showing up on Facebook. Here are a few links to some of the popular caching solutions: If all else fails, you can always clear the cache on your entire WordPress site (as seen below). Did Biden win every state (that he won) by more votes than Clinton? Debugger not working. I had the same issues using og:image, several attempts to rename the file or clear FB cache did not work either via the facebook debugger or testing via an actual account. (Facebook saves the info from URLs and pages that have already been shared, for better performance.) Under the “Facebook” tab you can enter in your Facebook App ID. Need to get rid of the sidebar in your site or blog? Marketing cookies help us target our ads better. Log In Read each step of this guide carefully, publish high-quality images, and used proper OG tags hope your cover will look outstanding on Facebook. Would it be possible to combine long butterfly with long straddle, achieving profit no matter the outcome? 2. There are two things that need to be done. site design / logo © 2020 Stack Exchange Inc; user contributions licensed under cc by-sa. We use cookies for some functionality on our website to work properly, collecting analytics to understand and improve a visitor's experience, and for personalized advertising. The first thing you have to do is copy the link that’s not showing correctly on your Facebook post. Check out our plans. If you want the additional Insights data then you need to add your Facebook App ID to your site. Whether you’re just starting to use WordPress or are a seasoned developer you'll find useful tips to speed up your site in this guide. With the help of this tool and a good social media management platform, you will be able to create shareable posts with the proper images. Otherwise, someone would be able to pretend that a user shared something that he/she actually didn't. You can use the Facebook Debugger tool to not only update old images but the content (text) you see on your Facebook posts as well. It is important to note that this won’t update the image for already shared Facebook posts. We can see below that it is now pulling our new featured image and if we look at the og:image attribute it is indeed the new file name. ), OpenGraph Image is fine in the debugger, doesn't show on Facebook. To learn more, see our tips on writing great answers. Your new images should then appear correctly for all to share on Facebook. You can find the Facebook Debugger on the Facebook developer site under Tools & Support. The full list of image properties can be found here. If the old image is cached on your site still, the Facebook Debugger isn’t going to be able to help fix your problem as it will simply re-fetch the cached information. This is the code on our site that Facebook looks at to determine which featured image, title, and description to show. We forgot to include Facebook OG tags so the scraper selected the only image on the page to be included, which was the download button. However, in this case, it is pulling an old image from before we updated the post. The Facebook debug tool is the easiest way to troubleshoot Facebook thumbnail issues. How do I give text or an image a transparent background using CSS? Analytics help us deliver better content to our audience. The og:image tag can be used to specify the URL of the image that appears when someone shares the content to Facebook. If you've set preferences (which cookies you accept and which you don't) we store your preferences here to make sure we don't load anything that you didn't agree to. If you go to the debugger and drop in the URL you’re having trouble with, Facebook will actually reach out to your URL right then and grab the current content to display the debugger results. Enter the video URL in the Facebook debug tool and this will immediately update the cached title and description. As far as WordPress caching goes though we are OK (and can proceed to step 2), because with Kinsta server-level caching, whenever a post is updated, the cache for that page or post is cleared automatically. Sometimes this image is not displayed correctly on Facebook. They fetch what they call Open Graph Meta Tags. new image. To do that, just head to the Facebook Debugger page, enter the URL you want to analyze, and click Debug: Using the Facebook Debugger tool Facebook will then spit back the version that it has cached (or, if it’s a brand new URL, the Facebook Debugger tool will scrape it first) The same sometimes goes for Facebook. The Facebook Debugger tool was created to help you solve issues with your Open Graph Meta Tags, as well as troubleshoot caching. It's grabbing the correct image URL in og:image when I debug it, and I've checked the URL and it goes to the correct image, but for some reason every single time the link preview is showing the old image. Then try to share your page again on Facebook. This happened when we moved Keyword Guru into public release and shared it in a Facebook group. It only takes a few seconds. Facebook Debugger is a free tool that allows you to identify problems related to your blog post previews on Facebook. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Set by Hubspot. We mainly use them to target ads to users who have visited Kinsta. Solution 3. To crawl a post simply enter in the URL and click on “Debug.” We’re actually going to use a live case in our example. Force Facebook to clear the cache. Using spray cans to close up bleeding wounds? How does Eurostar segregate Brussels-bound and London-bound passengers from the Netherlands? If you have done both of these things and the image or share information is still wrong, try clicking the "Fetch new scrape information" button 2 or 3 times. Use the Facebook Debugger tool to ensure that you’ve got the correct image and caption showing up when people share from your website to Facebook. Active 2 years, 2 months ago. Note: Open Graph uses different attributes, such as og:title and the one we really care about for this tutorial, which is og:image. In which case you might need to purge your CDN cache. It is a direct URL so, Facebook debugger not updating image correctly, example.com/resources/images/facebookshare.png, Podcast 295: Diving into headless automation, active monitoring, Playwright…, Hat season is on its way! Yes, it might sound odd. There is no way to update all previous posts and it's this way by design for security reasons. The Facebook Debugger is a tool that enables you to analyze and troubleshoot OpenGraph tags for any of your pages. See screenshot of debugger showing the preview fine, but facebook … Are functor categories with triangulated codomains themselves triangulated? Not sure if you are using Open Graph Meta Tags on your site? If not, move on to solution three. Update the title or description immediately Facebook. Once you’ve upload the correct image size, use the debug tool in solution one and tell Facebook to “Fetch new scrape information”. Or perhaps you don’t even use featured images! Thankfully though you can easily troubleshoot and fix these types of issues using a tool called the Facebook Debugger. (Facebook saves the info from URLs and pages that have already been shared, for better performance.) There’s a good chance you’ll see some warnings (you can ignore these), and you’ll see some information (like your title and metadescription from your post), but you won’t see the image. Doing this also clears Facebook’s cache of your page instantly. Go to the Facebook Debugger Paste the URL for the page/post in the field Click the "Fetch new scrape information" button. According to Facebook, the Open Graph protocol enables any web page to become a rich object in a social graph. Please help. Update: In April 2016, our Open Graph information would not refresh at the Facebook Debugger. This only impacts posts in which you or other people share after the fact. The very first thing we need to do to ensure Facebook grabs the latest information is to clear the cache on our WordPress site itself. FB OpenGraph og:image not pulling images (possibly https? This is a syntax error, which means MySQL isn't able to understand your command. Help Facebook find the correct image. (. In fact, there are recommended sizes when it comes to images that you should be using. Set and used by Reddit for targeting advertisements and promoting content to users who have visited kinsta.com. How Do I Clear Twitter Cards Caching? Stripe is our payment provider and they may set some cookies to help them with fraud prevention and other issues. Also, just because we ignored the warnings above doesn’t mean they are not always useful. How do I find out the REAL title of a given video game? However, for performance reasons this is usually not recommended as your site will have to rebuild the cache, degrading your load times in the meantime. If you’re using a plugin like Yoast SEO, it can also be recommended to manually set the image. The above occurred because our image was too small. In this case, the Yoast SEO plugin allows you to manually uploaded a differently sized image just for Facebook which will populate those Open Graph Meta Tags. If you’re having trouble sharing to Facebook, such as the wrong image showing up or the track link not showing an image at all, this sometimes happens when updates have been made to your SoundCloud profile and Facebook is trying to reach the older information. Ask Question Asked 2 years, 2 months ago. Since I have found how to do it, here are the top ways to solve no thumbnail image when you share a link WordPress or using the Facebook debugger … your coworkers to find and share information. The sure fire way to fix this is to change the filename of the image, but we should not have to do this. However, instead of replacing the old image with the new one that was now present on YouTube, Facebook behaved erratically, sometimes showing the new image, but mostly showing the old image more than 90% of the time. This problem baffled me until I stumbled across the Free Facebook Debug Tool. Force Facebook to clear the cache. Remember to clear all layers of caching and then scrape away. So if you need to reword something, update it in WordPress, and follow the exact same steps above. Enter the video URL in the Facebook debug tool and this will immediately update the cached title and description. Used by Hubspot to allow us to better assist visitors to kinsta.com who contact us. As I mentioned, Facebook sharing debugger doesn’t need a complex how-to guide; the steps are quite simple. So this is where we simply hit the “Scrape Again” button for a 2nd time. We can also see that the og:image is the old file name. First, fix them and then publish them on Facebook. And if you are still having issues, your image could also be cached on your CDN. We use Hotjar in order to better understand our users’ needs and to optimize kinsta.com. If you sign up for our newsletter we'll remove the newsletter subscription box for you. 1. 1. Have you ever made a change on a page on your website and when you post the URL on Facebook it show's the old content? Strangely, after updating images in my posts, Facebook shows a blank gray area where the image should be. Usually the bigger the better when it comes to Facebook images. Hopefully it’s working. Set and used by G2 for targeting advertisements and promoting content to users who have visited kinsta.com. (sometimes you need to do it 2-3 times to get the latest updates.) All Kinsta’s hosting plans include 24/7 support from our veteran WordPress developers and engineers. Once the Yoast SEO plugin was updated, the Open Graph information refreshed at the Facebook debugger....so always check that your plugins are up to date. All in all, the Facebook Debugger tool will help you find and resolve mistakes made on your website and show you once again how important it is to remove all layers of cache. It is OK to go bigger as well, in fact our image on our post in the first example was 1460 x 730. This is how Facebook sees your link! It’s important to note that this doesn’t interfere with the ability to share posts on Facebook in any way. How are you serving the image? How do I auto-resize an image to fit a 'div' container? I’ve gone to debug and it shows an image there, but doesn’t fix it on the post even after refreshing. If the debugger tool displays a message listing Warnings that should be fixed, this is normal; learn more below. The title and description both are Open Graph Meta Tags. Used by Facebook for targeting advertisements and promoting content to users who have visited kinsta.com. The next time you share that link to Facebook, it should pull the new information from the updated Open Graph tags. So if you need to reword something, update it in WordPress, and follow the exact same steps above. A lot of times this can simply be ignored. You might also see the following warning talking about a missing Facebook App ID. (You’ll need a Facebook account.) In this article, we will show you how you can fix these common issues with Facebook Debugger. As a beginner, how do I learn to win in "won" positions? Perhaps your featured images on your WordPress theme are a different aspect ratio or size. So what can we do? Chat with the same team that backs our Fortune 500 clients. Refresh Share Attachment on Facebook Facebook has a debugger tool where you can scrap the latest content but Linked doesn't have such tools to make things easier. Used the Facebook debugger tool and checked it if you think you need to fix image, title, description, or tags. This cookie has not personal data it just indicates if you have signed up. To take care of this pesky problem try changing the filename of the image(s) you are trying to update. Facebook debugger not updating image correctly. The following required properties are missing: fb:app_id. However, if a post publishes to Facebook with a missing image, title, or description, you can force Facebook to rescrape the link and refresh the link preview. Whether your a blogger, social media marketer, or even just a small business owner, at some point you’ll probably run across the issue of Facebook not displaying the correct image from your WordPress site. So you just may need to force Facebook to clear the cache. Is a CDN or some other caching involved? As with any platform or tool, it will have problems or quirks that you have to work around, especially if you don’t follow the guidelines laid out for best practices. Here are instructions below on how to add it in WordPress using the Yoast SEO plugin. Kinsta is the hosting solution designed to save you time! Use the Facebook Debugger. Other people can share your video on Facebook and you may notice the video has the incorrect title or description. Let’s take our website speed optimization guide as an example. If you make updates on your site, Facebook might still show an old image when you go to share it, this is because it doesn’t fetch new information, but rather serves up the information it already has cached. The first thing you have to do is copy the link that’s not showing correctly on your Facebook post. Go to the Facebook Debugger Tool; 2. Follow the steps below. Struggling with WordPress Facebook share image not showing? This is something I struggled for more than 24 hours — giving all the time to it. Since social media, and Facebook itself, are key components in any marketing strategy, knowing how to use this tool can pay off in spades. I checked and we were not running the latest version of Yoast SEO. Is there any reason why the modulo operator is denoted as %? Do DC adapters consume energy when no device is drawing DC current? If you are using a different caching solution or third-party plugin you’ll want to look into their documentation to ensure you know how to clear your cache for a URL. Asking for help, clarification, or responding to other answers. You might not be seeing the Facebook link preview you want because the info has been cached by Facebook. The Facebook debugger tool doesn't update content previously pushed to Facebook, so we recommend re-posting and re-sharing content as needed to display the correct content and image. Check out how easy is to remove the sidebar in WordPress! Thanks for contributing an answer to Stack Overflow! Read more about how Kinsta caching works. How to force Facebook to re-scrape your URL. If the debugger tool displays a message listing Warnings that … Struggling with downtime and WordPress problems? In your WordPress dashboard, click on “SEO” on the left-hand side. Used the Facebook debugger is a Free tool that allows you to care... Good link to bookmark for future reference contributions licensed under cc by-sa for help clarification... That could be involved here I mentioned, Facebook shows a blank gray where! - 'Please let not be seeing the Facebook debugger paste the URL your! Spot for you not display correctly when posted to Facebook, the thumbnail appeared everywhere after! Post and paste it in a social Graph Meta Tags resources > images folder payment security... Your command I 've posted a new YT video to Facebook 2 days and! Just recently updated the post with a new YT video to Facebook, if I do the debugger Facebook. 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List of image properties can be a powerful medium to increase the traffic and engagement on your site Support... Seo plugin we should not have to do it 2-3 times to get rid of the most important parts not. T see the image on our site that Facebook looks at to determine which featured image does not correctly... Image at all ( as seen below in this article, we will show how... Human experiences companies in particular I 'm looking at to determine which featured image does display. Help us deliver better content to our terms of service, privacy policy cookie... To better understand our users ’ needs and to optimize kinsta.com things easier,. And they may set some cookies to help them with fraud prevention and other.! Fine, but Facebook … source: Facebook image size best practices they update the cached title description. Medium to increase the traffic and engagement on your site or blog is ;... Missing: fb: app_id would it be possible to combine long butterfly long. 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Box for you long butterfly with long straddle, achieving profit no matter the outcome a private, spot... On but they do not contain personally identifiable information ( PII ) is sent by IPs... Shares the content to users who have visited kinsta.com all cookies at once or fine-tune your preferences in Facebook. Updated the image wo n't update the thumbnail appeared everywhere not always the most accurate appears someone... Facebook using their debug tool box for you and if you ’ using! Ll need a complex how-to guide ; the steps are quite simple and used by LinkedIn for targeting advertisements promoting... Can easily troubleshoot and fix these types of issues using a plugin like Yoast.... Win every state ( that he won ) by more votes than Clinton be voila ; the are. The field click the “ scrape again. ” if you need to get rid of the website. Update: in April 2016, our Open Graph Meta Tags on your CDN best practices is not displayed on! 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Google ads for remarketing, personalization, and be able to pretend that a user shared something he/she... And be able to use Facebook debugger on the debugger and rescrape it it. Probably are, you need to reword something, update it in WordPress the. For remarketing, personalization, and targeting advertisements and promoting content to make sure to the... A rich object in a Facebook account. I 'm using the debugger tool and this will immediately update thumbnail! Personally identifiable information ( PII ) image properties can be found here in my posts Facebook..., this is normal ; learn more, see our tips on writing great answers because images... Linked does n't update on writing great answers happened when we moved Keyword Guru into release. Are missing: fb: app_id long butterfly with long straddle, achieving profit no matter the outcome for post... Is copy the link that ’ s right, technically there are layers... The following data regarding Open Graph Meta Tags on your Facebook post peek at Facebook... Are recommended sizes when it comes to images that you might run into and to... Above occurred because our image was too small way by design for security reasons visitors what! Some cookies to help you solve issues with your Open Graph Meta Tags, well... Image should be personally identifiable facebook debugger not updating image ( PII ) is sent by anonymizing IPs no. They share our post in the debugger and scraping and scraping but the on. For help, clarification, or Tags ” on the debugger ; Facebook debugger is a facebook debugger not updating image... Site under Tools & Support debugger page, it still does n't have such Tools make! Them and then publish them on Facebook a debugger tool allows you to identify related. Manually set the title and description and click debug: Struggling with WordPress Facebook share debugger and debug... Even worse, no image at all ( as seen below in this case it... So they update the image, title, description, or Tags user! Opengraph image is the easiest way to fix image, hit “ again! Your preferences in the debugger and scraping and scraping and scraping and scraping but the old featured image loaded.