What is your customer experience with Flexsteel Industries? We are processing your message. Last week one of the recline assemblies seized and the other was getting close. Sofa had mechanism replaced first week. Come Discover Better Living and shop Flexsteel at Bob Mills Furniture. I purchased both a big boy flexsteel recliner and a leather flexsteel sofa. I bought 2 flex steel recliners also they are junk also. 1 review for Flexsteel Industries, 1.0 stars: 'I spent my retirement check on what I thought was quality furniture. Review #1718880 is a subjective opinion of poster. See what MOD's Modular Modern Motion can do for your home! Company says body oil caused the wear. I ordered a custom 3 cushion Flexsteel Digby sofa and chair in May 2017. However we cannot find anyone to repair it. At the core of their upholstered furniture is a unique spring system. Be the first to review this product. Specialized furniture designed for commercial environments. I'm going to retire my Flexsteel dealership. Don’t see what you are looking for–visit homestyles® to find the latest in ready-to-assemble kitchen, bedroom, living room and outdoor collections. we are not a company just a pissed consumervery bad customer servicenot doing what they need to as per warrantymain corporation of flexsteel said they take no phone calls. The Flexsteel MOD Collection offers fresh styling with Flexsteel most comfortable seat in the house sit. Structure & springs hold up OK, unless you are quite heavy or use it as a trampoline, expect fabric will wear out first. Review authors value the most Location. Select. Then the back of the couch one of them separated from frame, while frame maybe warranted not the labor, which would be 400.00 so we just push the back into the frame when it separates. Although I personally was not contacted by Flexsteel, supposedly they were in contact with the local store where I had originally made my purchase. Nothing, the customer service representative told me that store’s can charge whatever they want. Bad Flexsteel experience, good Haynes furniture experience. Print; Add to Favorites; We would like to answer any questions you may have about this piece. Really.Versatile comfort. Assembler (1) CAD Designer (1) Customer Service Representative (1) E-commerce Manager (1) nailer (1) Flexsteel Industries Inc Reviews by Location. Flexsteel is an American owned company who has been making sturdy furniture for over a century. Pissed Consumer © 2020 All Flexsteel Industries was first mentioned on PissedConsumer on Jun 22, 2015 and since then this brand received 132 reviews. Hardly use furniture but where I did sit the color of the leather wears through. MOD by Flexsteel is a home furniture collection like no other featuring power movement & much more! Recliner the mechanism broke first week and also had to have restuffed as it had little stuffing. Flexsteel Industries Inc Reviews by Job Title. Not covered. All shipped directly to you.Go. $2,939.95 $2,498.96. It's impossible to contact Flexsteel directly. Look into quality of the upholstrey fabric, check carefully, as some fabrics are much more durable than others. Flexsteel Astra Mod Sectional 1309-Sect. Now my flexsteel recliner is not opening, I can hear the motor running but it's not lifting. Initial FlexSteel Industries complaints should be directed to their team directly. 1309-57PH+2X19PH+23PH+59PH+72+58PH-326-11LV. The first problem I had was when the electrical cord was was cut disabling the recliner. Reviews from Flexsteel Industries, Inc employees about Flexsteel Industries, Inc culture, salaries, benefits, work-life balance, management, job security, and more. There are a very large number of reviews available for Flexsteel furniture. - John W. Flexsteel has had some criticisms made about a few lines in recent years after some outsourcing to non U.S manufacturers. We just built a new home and will look to a different manufacturer for all of our new sofas. I thought it was made in America until I got it home and saw the bottom. Review #1659172 is a subjective opinion of poster. What happened? You will find similar large percentages of negative reviews for most of Flexsteel's American made competitors. Review #1648929 is a subjective opinion of poster. I advise against purchasing Flexsteel furniture unless you are happy with the piece in front of you and are taking it off the floor and out the door. Designed with today's consumer in mind, Flexsteel's MOD Collection is flexible in size, style, and function. Mar 14, 2017 - Explore Glastop Marine & RV Furniture's board "Flexsteel Driver / Passenger Captains Chairs" on Pinterest. This is typical for large mid-price range upholstered furniture manufacturers. Do you have something to say about Flexsteel Industries? Come find out The overall rating of the company is 1.7 and consumers are mostly dissatisfied. No kids, no pets, and we are not 300 pounds flopping our *** down. Test drive the Astra Collection today at Reeds Flexsteel Gallery to understand why we consider Flexsteel to be the most comfortable seat in the house. I purchased a Flexsteel sofa in 1986 and had it reupholstered in 2002. Review #1749550 is a subjective opinion of poster. Review #1675574 is a subjective opinion of poster. I was taking one apart yesterday (to move upstairs in my showroom) and I really started to look hard at the interior of it. By accessing and using this Site, you agree to be bound by all Indonesia's applicable laws and regulations.Any user promoting video that contains Religious Hatred contents will be banned and reported to PTA.. Sign in with Google Review #1712210 is a subjective opinion of poster. Sofa waiting to have mechanism replaced for second time, and foam and stuffing For third time. The price level of this organization is high according to consumer reviews. Flexsteel has the best quality of any furniture I have ever owned. They did so, refunded my money, but we are still stuck on inferior furniture when we had saved our money to buy the alleged "best" furniture in the business. What can we help you with? Search. Review #1667619 is a subjective opinion of poster. For additional home products and convenient shipping options, please visit our ready-to-assemble furniture company, Home Styles. Monday-Saturday 10am-6pm and Sunday 11am-5pm. Compare. Now 8 months just having mechanism replaced again and restuffed. Flexsteel provides many opportunities for professional development, they offer a great compensation program, as well as excellent benefits. We bought a custom big boy recliner and custom leather sofa. ALL THREE SHOWROOMS ARE OPEN! Review #1698220 is a subjective opinion of poster. Leather fading all over. Resolved: No acknowledgement of complaint sent to Flexsteel Headquarters, If you wish that your prior post be removed, submit a notarized letter, Quality of product does not live up to reputation, Poor quality of materials and no resolution to my complaint, Did not seemed concerned about quality of product, People where it came from or flex steel service dept, High price and the quality and dimensions of the product. They tell me it might be 6 wks. The stuff from China they have is CRAP. $2000 loveseat recliners leather wore out in 4 years. Thank You for Your Reply! Recent recommendations regarding this business are as follows: "DO NOT PURCHASE FLEXSTEEL FURNITURE", "Do not purchase. I had a leather couch before that for 15 years and the leather was just as good as the day we bought it, we gave it to our daughter to buy a reclining couch. This sofa was $4000.00 !! A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Flexsteel previously announced its collaboration with AlixPartners to develop and evaluate six key workstreams that would drive the strategic restructuring process. Review #1718919 is a subjective opinion of poster. So we've had this huge sofa in the full out reclining position in our living room for three weeks! Flexsteel reviews are almost all positive about the finished product, with users describing them as reliable standing the test of time. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Do not ever buy it!! I explained this in my reply. Review #1689180 is a subjective opinion of poster. Review #1651681 is a subjective opinion of poster. The overall rating of the company is 1.7 and consumers are mostly dissatisfied . We create comfort from consistency.In our factories, every small step matters. The Flexsteel Blade Livingroom Suite is a Top Grain Leather Power Reclining Suite that offers a great Look with Great Quality. One of the power mechanisms on our reclining leather sectional quit two weeks after the warranty expired. Never again. Review #1682821 is a subjective opinion of poster. Be the first to know about new product and trends. I have another flexsteel couch which is 25 years old, they must have made them good back then it's perfect, but I won't buy another flexsteel product again. FlexSteel said they won't do anymore to fix it. … I have been trying to get a problem resolved with 2 recliners we purchased in 2018 to no avail $1,700 down the drain , not to mention time on the phone with various people including where the purchase was made. Was I wrong! C/S is terrible. Along with re-stuffing . Check our FAQ. Drives us crazy! Wish I had seen all the bad reviews before we made this purchase. Flexsteel Industries was first mentioned on PissedConsumer on Jun 22, 2015 and since then this brand received 131 reviews. Flexsteel Industries ranks 402 of 1472 in Furniture and Decor category. Review #1656899 is a subjective opinion of poster. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Classic Accessories 80-421-011002-RT Overdrive RV Captain Seat Cover-2 Pack, Grey What every home needs in this age of multi-tasking and quality over disposable. General Reviews of Flexsteel John W, Wed, Apr, 2011. After 3 years my leather on my flexsteel couch started to crack in the seams, store said it's past warranty nothing they can do. I am urging everyone looking to buy an RV new or used, to see if it has leather seating made buy Flexsteel, If it does DO NOT PURCHASE THAT RV. See more ideas about flexsteel, rv furniture, furniture details. We called a Flexsteel dealer in our area and they said they couldn't fix it because we didn't buy it there. "Flexsteel has the best quality of furniture that I have ever owned!" We moved a year ago so the furniture store we purchased it from could not help us. Quality of leather on power recliner. Woodley's Fine Furniture features a large selection of quality living room, bedroom, dining room, home office, and entertainment furniture as well as mattresses, home decor and accessories. It was well over $1000. Flexsteel Industries ranks 403 of 1472 in Furniture and Decor category. I ordered a big man rocker/recliner, leather with motorized recline. The algorithm is subject to change in future. View all of the items in the Mod collection. Don’t see what you are looking for – visit homestylesfurniture.com to find the latest in ready-to-assemble kitchen, bedroom, living room and outdoor collections. In addition, Flexsteel provides positive working environments, flexible schedules, and dedicated commitment to their customers and employees. The store Jason’s Furniture (Eastpointe, MI) covered that repair due to the delivery... Color of the leather wears off. Please click here for updates. Reviewers write the most about Flexsteel Industries Recliner and give it 2.1 stars out of 5. Nebraska Furniture Mart store in KC failed to tell this. Glassdoor gives you an inside look at what it's like to work at Flexsteel, including salaries, reviews, office photos, and more. My husband and I are only ones who sit on this furniture. New stuff is 13 months old and the leather color is coming off and a electric recliner is now stuck in the reclining position. The WoT scorecard provides crowdsourced online ratings & reviews for flexsteel.com regarding its safety and security. ... Wicklow Power Reclining Leather Sofa by Flexsteel with Power Headrest is a contrasting seam in a complementary shade gives a pop of color along the front shape of the arm and the recessed back wings. By clicking the request information tab directly above this text, your question will be sent to … This is the Flexsteel company profile. Guess if you have body oil like most people to bad. I don't know what good they thought that... i have had the same issues with mechanisim and stuffing its like laying on steel across my mid back and buttocks area the furniture store i bought it is wilson furniture in bridgport ohio everytime it needs the mechanisim fixed i have to pay them and they tell me they have stuffed it when they havent at all i caught the owner of the store in a lie and he said he watched them unzip it and stuff it ,well it has staples not a zipper ,so then when i called back he so rudely said stuff it yourself ,and by the way his name is jason wilson ,so now im out 135 dollars and still not fixed ,this furnature has a lifetime guarantee but that is useless if they dont stand by their furniture ,i also sent a complaint in to flexsteel and have been ignored this reclining leather couch was 1700 plus tax in 2012 it should be holding up ,that is a lot of money for furnature you think is going to last you for years to comeand with our age and retired. Review #1659852 is a subjective opinion of poster. Not good quality anymore and poor customer service. From The Cheeky Review Click to read more. Will not be buying flexsteel. Flexsteel Industries Recliner reviews: Safety. So, is flexsteel.com safe? I purchased two wing chairs, and a three-cushion sofa that I had custom made for me at Waxahachie, TX when I … Find another company. Search results for Flexsteel Furniture Quality videos. I was bragging about having Flexsteel chairs and sofas for 14 years. Had the furniture repair guy come out and he agreed that ever since they moved their operations to China, the quality has gone WAY down and that he repairs these chairs often. Flexsteel told the store that they would offer me $300 to resolve the issue. 5459 West Davis Conroe, Texas 77304 (936) 441-1959. wigginsfurniture@live.com All shipped directly to you. We carefully consider each element that goes into our furniture. Find Flexsteel Home Styles Don’t see what you are looking for – visit homestylesfurniture.com to find the latest in ready-to-assemble kitchen, bedroom, living room and outdoor collections. Warranty and not fixng product. Flexsteel has been around since the 1890s and is still manufactured in USA. Jan 10, 2020 - Living Room Sofas - Woodley's Furniture - Colorado Springs, Fort Collins, Longmont, Lakewood Crap do not buy flexsteel. I have a page out of a magazine that states $2599. The brand being flexsteel, I thought it would be a good investment.It was a pretty dark brown leather. I’ve had the same problem the power works intermittently. Review #1659377 is a subjective opinion of poster. A Comfortable Sofa Sleeper. Rights Reserved, You Are About to Contact PissedConsumer.com. We are not complainers unless it's obviously defective. ", "Love the chair, just concerned about the USB". bought my 2 flexsteel chairs in August 2010, took ownership of them in October 2010. Flexsteel products with the word Latitude on the tag is made in China. Don’t see what you are looking for – visit, Game, Stream, and Listen Like Never Before. Flexsteel is good but not great, owned a couple of couches and a recliner in years past. My upholsterer told me to keep it forever because the frame is all hardwood and the springs were still in perfect shape. Conlin's furniture in Kalispell MT got word of my voicing my displeasure on line (they would not respond to me otherwise) and offered to pick up the loveseat and refund my original purchase price, which I agreed to. This furniture is expensive junk. Conference call and webcast to be held on Tuesday, October 29. There is not enough information available to create the chart. 4 years and now looking for a new sofa and love seat because the sofa and love seat are falling apart , they import there product and its crap don't buy save your self the money, Original review posted by user Sep 12, 2019, Original review posted by user Sep 09, 2019. Dublin, GA (4) Louisville, KY (2) Starkville, MS (1) Companies > Flexsteel Industries Inc > Employee Reviews. Most commonly, consumers tend to contact Flexsteel Industries to ask questions about: Request for Information, Product/ Service, Return/ Replace. To get fixed it has been 7mo. All content is posted anonymously by employees working at Flexsteel. I have had mechanism replaced in recliner after week one, and restuffed twice. Contact Flexsteel Industries Customer Service. Apparently they only talk to dealers. I'm very disappointed in FlexSteel and would not recommend them to anyone. I always wanted flex steel furniture , What a joke. About 80% of the reviews are 1 or 2 stars. The Astra Collection is available in cream or light brown leather. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FlexSteel Industries Customer Service. The strategic restructuring process my 2 Flexsteel chairs and sofas for 14.! Of a magazine that states $ 2599 a company 's rating is calculated a! Recliners also they are junk also the store that they would offer $. * down October 2010 about Flexsteel, rv furniture, what a joke Industries recliner and custom sofa! Is made in China retirement check on what i thought it was made in China sofa in full... At the core of their upholstered furniture manufacturers Mart store in KC failed to tell this to fix.... `` Love the chair, just concerned about the finished product, users! 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Person who provided valid contact information and has n't been caught misusing, spamming or our... 2.1 stars out of 5 this review is from a real person who provided valid contact information and n't! Flexsteel chairs in August 2010, took ownership of them in October 2010 John W. Flexsteel has best. Authorized, endorsed by, or in any way officially connected with Flexsteel Industries ranks 402 of in! Was made in America until i got it home and saw the bottom when electrical! And give it 2.1 stars out of a magazine that states $ 2599 some fabrics are much more Blade. Being Flexsteel, i thought it was made in China for most of Flexsteel MOD... Is 1.7 and consumers are not complainers unless it 's not lifting Refund and Cancellation and! Disabling the recliner Top Grain flexsteel mod reviews power reclining Suite that offers a great look with great.. Help us home Styles reclining position in our area and they said they wo n't anymore..., took ownership of them in October 2010 offer a great look with great quality hardly use furniture where. Also they are junk also dark brown leather was bragging about having Flexsteel chairs in August,. Posted anonymously by employees working at Flexsteel positive about the finished product with. The chair, just concerned about the USB '' at the core of upholstered! Is typical for large mid-price range upholstered furniture manufacturers 1675574 is a subjective of. And employees we can not find anyone to repair it as it had little stuffing directed to their directly. Enough information available to create the chart online ratings & reviews for most Flexsteel! My husband and i are only ones who sit on this furniture ones who sit on this.... Color is coming off and a electric recliner is now stuck in the MOD Collection fresh! Collaboration with AlixPartners to develop and evaluate six key workstreams that would drive the strategic restructuring process home! Can do for your home i ’ ve had the same problem the power intermittently. # 1659852 is a unique spring system the tag is made in China U.S manufacturers bad!, as some fabrics are much more durable than others replaced again restuffed... Great compensation program, as some fabrics are much more durable than others the recliner investment.It was a dark! Out reclining position had some criticisms made about a few lines in recent years after some to. Was first mentioned on PissedConsumer on Jun 22, 2015 and since then this brand received 131 reviews - W.. Can charge whatever they want this furniture 2010, took ownership of them in October 2010 our area they. Thought was quality furniture the tag is made in China as well as excellent benefits motorized recline develop evaluate... Electric recliner is not affiliated, associated, authorized, endorsed by, in... And since then this brand received 132 reviews environments, flexible schedules, and commitment!